Browser and Device Compatibility
Supported browsers, devices, and what to do if something doesn't work.
Browser and Device Compatibility
Ensure you're using a supported browser and device for the best experience:
Supported Browsers (Desktop)
✅ Fully Supported
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
- iOS Safari (iOS 14+)
- Chrome for Android (latest version)
- Samsung Internet (latest version)
- Internet Explorer (all versions)
- Opera Mini
- Very old browser versions (3+ versions behind)
- Windows 10 or later
- macOS 10.15 (Catalina) or later
- Linux (any modern distribution)
- iPhone/iPad (iOS 14+)
- Android phones/tablets (Android 8+)
- Email generation
- Copy to clipboard
- Account management
- Responsive design
- Keyboard shortcuts
- Use WiFi when possible (faster generation)
- Use portrait orientation for forms
- Use landscape for viewing generated emails
- Enable "Request Desktop Site" if mobile view has issues
- Minimum: 320px width (iPhone SE)
- Optimal desktop: 1024px+ width
- Optimal mobile: 375px+ width (iPhone 12)
- Authentication (session management)
- User preferences
- Analytics (optional)
- Browser name and version
- Device type (desktop/mobile)
- Screenshot of the issue
- Description of what's not working
Recommendation: Use the latest version of your preferred browser for best performance and security.
Supported Browsers (Mobile)
✅ Fully Supported
Unsupported Browsers
⚠️ Limited or No Support
Why? These browsers lack modern web features we rely on for security and performance.
Device Compatibility
Desktop/Laptop
Mobile/Tablet
Features by Browser
All supported browsers support all features:
Known Browser-Specific Issues
Safari Private Browsing
Issue: Clipboard copy may require manual permission
Fix: When prompted, allow clipboard access
Firefox Strict Privacy Mode
Issue: Some tracking analytics may be blocked (doesn't affect functionality)
Fix: No fix needed, app works fine
Troubleshooting Browser Issues
Page Doesn't Load Properly
1. Clear cache and cookies: - Chrome: Settings → Privacy → Clear browsing data - Firefox: Settings → Privacy & Security → Clear Data - Safari: Settings → Clear History and Website Data
2. Try incognito/private mode: - Rules out extension conflicts - Isolates caching issues
3. Disable browser extensions: - Some extensions interfere with web apps - Try disabling ad blockers temporarily
4. Update your browser: - Check for updates in browser settings - Restart browser after updating
Copy Button Not Working
Common cause: Browser hasn't granted clipboard permission
Solutions: 1. Click the copy button again (may prompt for permission) 2. Try manually selecting text and using Cmd+C / Ctrl+C 3. Check browser settings for clipboard permissions 4. Try a different browser
Slow Performance
Solutions: 1. Close unnecessary browser tabs 2. Clear browser cache 3. Disable heavy browser extensions 4. Check your internet connection speed 5. Try a different browser
Mobile-Specific Tips
Best Mobile Experience
For the best mobile experience:
Mobile Copy-Paste
On mobile, the copy button works but you can also: 1. Tap and hold on the text 2. Select all 3. Tap "Copy" 4. Paste into your email app
Screen Size Recommendations
The app is responsive and works on all screen sizes:
JavaScript Required
This app requires JavaScript to function. If you have JavaScript disabled:
1. Enable JavaScript in your browser settings 2. Refresh the page 3. The app should work normally
Cookies Required
We use minimal cookies for:
If you block all cookies, some features may not work.
Still Having Browser Issues?
Contact support with:
We'll help troubleshoot browser-specific problems.
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